Iris, an AI companion that knows your family
Iris is the AI inside Syncry, built on Anthropic’s Claude models. She is not a chatbot that starts from zero: with your consent she reads what your family has put in the app, so her answers are about you. Here is exactly what that means, and where she stops.
In short
- Iris reads only what is in your family’s Syncry, and only after each parent has said yes.
- She never diagnoses or gives doses, and danger signs always come first, whatever tone you set.
- When she searches the web about health, she can only reach a fixed list of official health sites.
- You can pause her at any time, and the rest of Syncry keeps working.
What does Iris read?
Your names and languages, the pregnancy week or your baby’s age, and your country. Your own recent moods, the tasks done and still open, upcoming appointments, the latest Book entries, milestones, how packed the hospital bags are, and contraction timings. After the birth, the baby’s log: feeds, sleep, nappies, growth and temperature.
What does she do?
She greets you on the home screen with something about your week, writes a short Sunday reflection, answers “is this normal?” with the official line beside it, notices patterns in the baby’s log, drafts the Book’s foreword and month pages for you to edit, and talks with you in Ask Iris, in conversations that stay yours or that you share with your partner.
What does she refuse?
She never diagnoses, never prescribes and never gives a dose: she sends you to a professional. When a message mentions a danger sign, such as a fever in a young baby, trouble breathing, fewer movements in pregnancy or bleeding, she tells you to get urgent care, and no tone setting can soften that. Questions outside family life, like legal, tax or investment advice, get one polite sentence and a pointer to the right professional. In a crisis, professional help comes first.
Where do her health answers come from?
When a question is about health and she searches the web, the search can only reach a fixed list of official health publishers, your own country’s first: the NHS and NICE, the Ministerio de Sanidad, the Istituto Superiore di Sanità, Santé publique France, the Robert Koch-Institut, the HSE, the WHO and others. She cannot cite a blog or a forum. If no official source answers, she says so.
How do consent and privacy work?
Before Iris reads anything, each parent is asked, and each decides alone: one partner cannot say yes for the other, and a partner who has not said yes stays out of every answer. A no is never asked again. Anthropic, which runs the model, uses what is sent only to write the reply, does not train its models on it, and deletes it within 30 days; a message its safety systems flag can be kept for up to two years. Your private notes and private conversations are never read for your partner.
What she does not do
- She is not a doctor, a midwife or a health visitor, and does not replace one.
- She does not read anything outside Syncry: not your email, your phone or other apps.
- She does not run without limit. Each family has a monthly allowance; when it is used up, Iris rests until next month, the rest of Syncry keeps working and nothing you wrote is lost.
Questions parents ask
Is Iris a doctor?
No. She is an AI and says so. She explains what official sources say and tells you when to call a professional, but she never diagnoses or prescribes.
Is our data used to train AI?
No. Anthropic uses what is sent only to write the reply and does not train its models on it. It deletes it within 30 days, except a message its safety systems flag, which it can keep for up to two years.
Can I turn Iris off?
Yes. Each parent can pause her in Settings at any time, or withdraw consent. Everything else in Syncry keeps working without her.
What does it cost?
One subscription for the whole family, Iris included: £4.99 a month or £49.99 a year. The first month is free, and you can cancel at any time.
Let Iris get to know your family
Start with your due date or your baby’s birthday. Iris asks before she reads anything, then answers with your week, your log and your country in mind, for both of you or just for you.